The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology. Our clients typically save $7,300 per computer each year due to lost productivity. We recover this lost productivity, improve office morale and promote business growth by allowing you and your staff to focus on building the business. Our clients enjoy better lives, have the time to do the thing important to them and are very successful.

With Datcom you have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night. As a true partner we are with you every day!

Our Services Are Proactive

• We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.
• We assign you a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.
• We help with all your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices.
  
• We train your people in the correct usage of the tools they currently have and the new ones you'd like to provide them.

When a problem does occur, we're always here to help.

All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.

We can remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.
We'll arrive on site as needed and stay there until the problem is fully resolved.

We Invest In Your Business First

We carefully examine every part of your operations and business goals, we consult with department managers, individual users and the owner/partners of the business to get a complete picture of the business operations. We compile this information into a report as a baseline showing where you are today, the results of the new operation and the potential for growth.

And remember, all this is included in the flat monthly rate. There's no "meter running" as there is with consulting services, so there are no service charge surprises and because we make a significant financial contribution every month to your business there is no overall cost you.